Meet Our Team

Tony Chiappetta

Tony has always viewed his position as the fourth generation in his family’s business as one of his greatest blessings. Tony started coming to work during grade school to sweep up the floors and make sure the inventory looked just right. Tony most enjoys helping his customers overcome foot problems and enabling them to be more active.

Nick Chiappetta

After graduating with two degrees in Marketing and Finance from the University of Wisconsin – Milwaukee, Nick joined the family business full time in 2010. His greatest gratification comes from being the fourth generation in the business and helping the company grow well after Chiappetta Shoes’ 100th year anniversary.

Fred Chiappetta

Fred takes great pride in being a third generation retailer and enjoys passing his wisdom and experiences down to his sons. As the owner of one of the oldest retail businesses in Kenosha, he has learned the importance of offering great service and selling quality products.

Lori Chiappetta

Lori is most often found behind the scenes making sure everything is operating smoothly and handling the mountains of paperwork that come with owning a business. She loves coming to work in the morning and having the opportunity to build and grow this illustrious business with the family.

Joe Diefenbach

Joe can be seen on all facets of Chiappetta Shoes from being part of our sales staff to helping out with solving your foot problem, but also having a big involvement in the socks and accessories you see in the shop. Joe has a keen eye when it comes to store front design and analyzing your foot problem. He’s there to help you pick out a great new pair of shoes and be awed with the store layout when arriving at Chiappetta Shoes. Joe does it all and is vital to the success of Chiappetta Shoes customer experience.

Kim Balling

Kim is one of the great sales staff keeping Chiappetta Shoes reputation as a 5 star customer service brick and mortar store. Kim takes pride in helping new customers find the perfect footwear from shoes to socks or even orthotics. “When customers trust my opinion on what would give them the best experience for their feet, it gives me confidence and happiness that I’m appreciated for my footwear knowledge.” Kim builds the trust between her and the customer, which for Chiappetta Shoes, is the most important thing you can offer for an old school sit and fit shop.

Scott St Cyr

Scott has a plethora of experience in the footwear industry and Chiappetta Shoes is incredibly happy to have over a decade of footwear knowledge from him as part of their sales staff. Scott is a perfect compliment to Chiappetta Shoes welfare of knowledge of the shoe industry and can answer any question you have about solving your foot problem. Scott comes from a New Balance background so he’s the guy to go-to for an insight into their brand.

Veronica Chairez

Veronica is part of Chiappetta Shoes sales team that is the best in the nation! Veronica is super personable and is a joy to encounter when stopping into Chiappetta Shoes. Veronica was a customer before she started at Chiappetta Shoes so it was a match in the making. Veronica owns many brands of shoes Chiappetta Shoes have to offer so she can give you the personal experience wearing Chiappetta’s shoes and orthotics.

Adair Guevara

Adair started at Chiappetta Shoes sales team in 2021 and has become a Shoe Dog in no time! Adair can help you with all of your footwear needs at Chiappetta Shoes. His favorite brand is On-Running so if there’s anything you need to know about the brand, he is here to help!

Pete Lockwood

Pete Lockwood has always had a passion for artistic and creative work. He graduated from Bowling Green State University in 2011, studying Fine Art and the Spanish language. After getting started in the shoe repair business the year after, he came to Chiappetta Shoes in 2014 as an orthotic technician, where he currently handles orthotic casting and fabrication as well as shoe repair and modification. Pete’s orthotic and repair work is world class so you can trust your feet are in good hands.

Nick Drucks

Nick started out as an online order fulfillment rep, but has transitioned his role to website and catalogue manager for Chiappetta Shoes. Nick is the digital backbone of the shop to make sure everything running properly through all of our Online channels and data systems. You may encounter him on the phone every once and as a customer service rep when needed. Nick also has become the default go-to guy if the Chiappetta’s are not available to answer questions staff members may have.

Austin Esser

Austin is the head of the visual marketing department for Chiappetta Shoes. Austin manages all of Chiappetta Shoes advertising and branding through video, photo, social, and print. Austin oversees Chiappetta shoes weekly content like emails, social media posts, newspapers, but he also coordinates long term project goals to build on Chiappetta’s brand. You may not see his face marketed in anything from Chiappetta Shoes, but he’s had a part in all of the current campaigns from this 101-year-old brand. You will however, see his lovely fiance, Hannah model Chiappetta’s footwear from time to time.

Matt (Reggie) Drucks

Matt (aka Reggie) is the fulfillment and online sale manager at Chiappetta Shoes. Matt ships out all online orders with great efficiency and precision. He’s the younger brother of Nick Drucks, which is just part of the family culture represented by Chiappetta Shoes. Matt also helps with over-the-phone questions and concerns so if you give Chiappetta Shoes a call and Matt picks up, you will be well taken care of!