Shipping Philosophy

  • We want to get things to you as quickly as humanly possible.
  • To keep things simple, we offer Free Shipping in the continental United States on all orders over
    $150.
  • If there is a shipping charge (for expedited shipping, for example), we are not in business to “profit”
    from shipping; you are charged what we are charged.
  • Undercommit; overdeliver.

Our primary shipping service is United States Postal Service (USPS) Retail Ground which ships in 2 to 8 business days depending on location.

Delivery Time

Delivery Time is dependent on 2 factors:

  1. “Availability”. Every product detail’s page will show a value similar to “Usually Ships in 2-3 days”. It is also noted in the Shopping Cart, and informs you of how quickly an item will be ready to ship out. Most items will ship within 24 hours of making the order. We do our best to ship items out as quickly as possible, so we often get orders out more quickly than is noted by the “Availability” timeframe, but please do not count on that.
  2. The method of delivery – our Free shipping method is United States Postal Service (USPS) Retail Ground (residential addresses). Priority Mail Express, Priority Mail, and First Class Mail are also quicker options available at an additional cost, with no upcharge.

Additionally, please note that delivery time is also based on “business” days. For example, if you place an order on Sunday, it’s impossible for us to ship an item the same day as all the shippers are closed.

Free Shipping Offers

Orders over $150 qualify for Free Shipping, which will be USPS Retail Ground (2-8 days for cross- country delivery). Free shipping promotions are available on domestic shipments, within the continental United States, only.

Calculating Cost

We do not profit from shipping. Should you charge Rush shipping, or if we’re shipping your order internationally, your shipping cost will be exactly the same as we are charged by whichever shipping company is used to deliver your package. Shipping costs are calculated on the website automatically during checkout based on the weight of the items you are purchasing.

International Shipping

If you would like to make a purchase and have it shipped internationally, please send us an email at info@chiappettashoes.com. Be sure to include a list of the products you’d like to purchase, your shipping address, phone number, and the email address. A member of our Customer Service team will contact you to make all the arrangements for payment.